We provide delivery to the UK and around Europe. Customers in the UK receive free delivery.
We try to ship out every purchase in 1-2 working days. Orders must be submitted before 1pm if you want express delivery for your package.
Orders are processed Monday through Friday from 9 a.m. to 5 p.m., except federal holidays. Orders that come in after these hours will be handled the following business day. Orders for express delivery that arrive after Friday at 1pm will be handled the next working day (Monday).
RISK OF SHIPMENT DELAYS
Your purchase delivery may be delayed as a result of the current Royal Mail strikes. We apologies for any difficulty brought on and value your patience.
To avoid disappointment, we advise you to buy your Christmas gifts as soon as possible.
The majority of goods are now in route, and while Royal Mail has not updated any tracking information, we anticipate speedy delivery of all purchases.
For future updates, please check the area on our website dedicated to your orders. As soon as your order ships, we’ll also send you a confirmation email.
Please contact our staff via Live Chat on our website or send us an email at sales@dubaiaroma.co.uk if there is anything further we can do to help you.